Question 1

Is a Tamil-speaking driver available for all tours?

Accepted Answer

Yes, every tour and transfer we operate includes a Tamil-speaking chauffeur by default.

Question 2

How many days is ideal for a Shimla tour?

Accepted Answer

3 days / 2 nights from Delhi is comfortable for families with elders and kids.

Question 3

Is airport pickup available 24×7?

Accepted Answer

Yes — Delhi IGI T1, T2 and T3 pickups run round the clock with live flight tracking.

Question 4

Can I customise a tour package?

Accepted Answer

Absolutely. Every itinerary can be tailored to your dates, hotel category, meal preference and group size.

Question 5

Do you arrange hotels?

Accepted Answer

Yes — we book vetted 3★, 4★ and 5★ hotels; you approve every property before we confirm.

Question 6

Best season for Manali?

Accepted Answer

March–June for pleasant weather, December–February for snow, September–October for clear post-monsoon views.

Question 7

Is food included in the tour packages?

Accepted Answer

Breakfast is included in most packages. Lunch and dinner can be added on request; our driver knows Tamil-friendly food stops.

Question 8

Do you serve NRIs travelling from abroad?

Accepted Answer

Yes, many of our clients fly in from Singapore, Malaysia, USA, UK and Gulf countries. We handle end-to-end India travel.

Question 9

Are your cars sanitised?

Accepted Answer

Yes, every vehicle is deep-cleaned before and after each trip, with bottled water and hand sanitiser on board.

Question 10

How do I make a booking?

Accepted Answer

Call, WhatsApp or fill our enquiry form. A team member responds within 15 minutes.

Question 11

Do you accept online payments?

Accepted Answer

Yes — UPI, cards, net-banking and bank transfer are all supported, along with a printed invoice.

Question 12

Is there a cancellation policy?

Accepted Answer

Cancel 7+ days ahead for a full refund, 3–7 days for 50%, less than 72 hrs is non-refundable except for medical emergencies.

Question 13

Do you provide guides at monuments?

Accepted Answer

Government-approved multi-lingual guides can be added to your package at select monuments.

Question 14

Are there hidden charges?

Accepted Answer

No — every tariff includes fuel, tolls, parking and driver bata. Only optional extras (like monument tickets) are billed separately.

Question 15

Can senior citizens travel with you comfortably?

Accepted Answer

Yes — we specialise in relaxed pacing, wheelchair-friendly stops and vegetarian food for elderly Tamil travellers.

Question 16

Do you offer wedding & corporate fleets?

Accepted Answer

Yes — full fleet management for weddings, guest transfers and corporate events across Delhi NCR.

Question 17

What is the best time to book?

Accepted Answer

Peak season is Oct–March (Delhi/Agra/Jaipur) and May–June (Shimla/Manali). Book 3–4 weeks in advance for the best hotel rates.

Question 18

Do you help with rail tickets or flights?

Accepted Answer

Yes, we assist with train and flight bookings as a complimentary service for our tour clients.

Frequently asked questions